Driver App - Overview
Overview
Welcome to the Driver App! Using the driver app allows you to receive tasks/deliveries for the day. When the work is completed, drivers can capture proof of delivery via photo, signature or barcode.
You can log in the driver app using your email and password. You as a driver can reset your own passwords directly in app on your mobile devices. Start the process by tapping the Forget Password button in the login page. Then enter your email address to receive a reset password link.
There are 5 tabs on the main screen after log into the App:
1.Tasks: Manage/view the tasks that have been assigned to you;
2.Route: View tasks in their exact locations in a map view; Plan and optimize the route for the selected tasks.
3.Chat: View the notifications or chat with your team members and dispatcher.
4.History: View your completed tasks including proof of deliveries and attachments.
5.More: Edit your profile, change settings, view dashboards or other add-ons.
Understand task status on the Driver App:
1.Assigned: The task has been assigned to a driver by the dispatcher or system admin.
2.Transit: The task is started and in the way of delivery or pickup.
3.Completed: The task has been completed successfully with the proof of delivery.
4.Failed: The task is failed for some reasons. Driver can restart a failed task on the app.
Driver work status:
1.Offline: You are off-duty or off-work. You can still view your task or plan your future delivery route.
2.Online: You are on-duty for deliveries. You are online to chat with your team members or dispatchers. Your real-time location can be tracked by your dispatcher or system admin.