Conduct Violations & Consequences
WHAT IS EXPECTED
Follow the agreed safety and workflow requirements. Complete the required Driver App updates, photos, signatures and factual notes. Keep your vehicle, equipment and documents current. Your carrier agreement and dispatch instructions also apply.
WHAT IS NOT ACCEPTABLE
Confrontation, disrespect, refusal of reasonable site instructions, misrepresentation and repeated customer complaints are not tolerated. Safety requirements still apply; report unsafe conditions to dispatch.
POSSIBLE CONSEQUENCES
Misconduct or damage to customer relationships may result in immediate removal from loads and termination of the working relationship.
REPORTING A PROBLEM
Contact dispatch promptly, explain what happened factually and provide the relevant task reference and supporting records.
DISPATCH
Call +1-289-622-5678 ext. 100 or email [email protected]
Follow the agreed safety and workflow requirements. Complete the required Driver App updates, photos, signatures and factual notes. Keep your vehicle, equipment and documents current. Your carrier agreement and dispatch instructions also apply.
WHAT IS NOT ACCEPTABLE
Confrontation, disrespect, refusal of reasonable site instructions, misrepresentation and repeated customer complaints are not tolerated. Safety requirements still apply; report unsafe conditions to dispatch.
POSSIBLE CONSEQUENCES
Misconduct or damage to customer relationships may result in immediate removal from loads and termination of the working relationship.
REPORTING A PROBLEM
Contact dispatch promptly, explain what happened factually and provide the relevant task reference and supporting records.
DISPATCH
Call +1-289-622-5678 ext. 100 or email [email protected]