Professional Conduct at Customer Sites

WHAT TO DO
Represent SpeediiDelivery professionally. Treat shippers, receivers, warehouse staff and other site personnel with respect. Keep communication calm, clear and concise. Follow reasonable site instructions and safety rules.

WHAT TO AVOID
Do not argue, yell, threaten staff, use inappropriate language or escalate a disagreement. Do not misrepresent SpeediiDelivery or make promises you are not authorized to make.

WHEN TO CONTACT DISPATCH
If a disagreement develops, stay calm, step away from the confrontation if needed, and contact dispatch for direction. Continue the assignment when safe and possible.

DISPATCH
Call +1-289-622-5678 ext. 100 or email [email protected]

Was this article helpful?

0 out of 0 liked this article